Emergency Communication Professional Training Bundle

Continuing education, training resources, employee recognition resources, and 9-1-1 communities.

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What's Inside Training 9-1-1 Heroes

Online courses anytime, anywhere.

 

Free Courses

No-cost TDD training and these courses: Bullying in the ECC, Mentally Ill Callers, Recognition from within, Spring Weather Emergencies, and Suicidal Callers.

9-1-1 Communities

Chat with other ECPs about 9-1-1, post job openings, share training ideas and resources, read tips and tricks for new ECPs, or buy gifts from a fellow ECP.

ECP Training Bundle

Access to all continuing education courses, training resources, employee recognition resources, and 9-1-1 communities.

Training & Recognition Activities

Access to a variety of printable activities to reinforce basic ECP skills or enhance the morale in your ECC.

Helping over 10,000+ students from ECCs around the country.

Training 9-1-1 Heroes helps students stay up-to-date with their knowledge and skills. Here's what they are saying:

Bullying in the ECC

Provided excellent information about bullying in the ECC.

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Jennifer Y.

Cultural Awareness

This was very informational. This really put things in perspective.

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Sarah D

Liability for ECPs

One of the best classes to date. Important subject matter that drives home the precarious position of ECPs.

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Megan R

Suicidal Callers

Very enlightening and gives you the skills to handle each situation to understand the emotional turmoil the caller feels.

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Kathy P.

TDD Refresher: The ADA

This was the best online TDD course I've had in years. They discuss all five titles and give information that is understandable and appropriate.

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Candace M.

About

Hi, I'm Tina L. Chaffin.
I created this site for agencies with little to no training budget.

It is crucial that ECPs, new and tenured alike, have access to updated and affordable training. Our responders face a new threat every day. I hope that the training and skills provided by Training 9-1-1 Heroes ensure all responders go home safely. Secondly, I want to recognize ECPs who go above and beyond or give instructions resulting in a life saved or a baby's birth. Lastly, I want to promote ECPs helping ECPs with our 9-1-1 in Need site. Training 9-1-1 Heroes does not collect any funds for ECPs in need.

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Texas Basic Licensing Course Study Guide

This study guide has unit reviews, unit activities, unit quizzes, and a final exam practice test. Students can focus on content they are struggling with, complete vocabulary worksheets, or even color to learn! There is a free preview of Chapter 1.1.0 (does require a login). The cost is $5 for 45-day access.

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